Privacy policy

Privacy Policy

Effective date: October 2, 2025

Who we are

This Privacy Policy explains how Priseria (“we”, “us”, “our”) collects, uses, shares, and safeguards your information when you visit our website, make a purchase, or contact us.
Contact: priseria.offical@gmail.com 

Scope

This policy applies to our online store, checkout, marketing communications, customer support, and any related services we provide.

Personal information we collect

  • Identifiers and contact info: name, email, phone number, billing and shipping address.

  • Order and payment details: items purchased, order value, transaction timestamps. Payment card data is processed by our payment providers and not stored by us.

  • Device and usage data: IP address, cookie IDs, pages viewed, time on site, clicks, and referring URLs.

  • Support communications: messages, attachments, and metadata when you contact us.

  • Preferences and marketing: your opt-in choices, interests you share with us, and inferred preferences.

Sources of information

  • Directly from you during checkout, account creation, or support.

  • Automatically via cookies and similar technologies.

  • From service providers and partners, such as Shopify (store platform), payment processors, shipping carriers, analytics, fraud prevention, and marketing tools.

How we use your information

  • Provide and fulfill services: process and deliver orders, provide customer support, and operate our website.

  • Improve our store: troubleshooting, analytics, testing, and site optimization.

  • Marketing and personalization: send emails and show offers where permitted, and measure campaign performance. You can opt out at any time.

  • Fraud and security: detect, prevent, and investigate fraud or abuse.

  • Compliance: keep records and meet legal, tax, and regulatory obligations.

Legal bases (EEA/UK visitors)

We process personal data under the following bases: performance of a contract (to fulfill your order), legitimate interests (to improve our services and prevent fraud), consent (for marketing and certain cookies), and legal obligations.

How we share information

We do not sell your personal information. We share it with:

  • Service providers who help us run our store and services, including Shopify (store hosting), payment processors, shipping carriers, analytics, advertising partners (if used), cloud storage, and customer support tools.

  • Professional advisers and authorities when required by law.

  • Business transfers in connection with a merger, acquisition, or asset sale.

Shopify: Our store is hosted by Shopify. Your data may be stored on Shopify’s servers and processed under Shopify’s terms. Learn more at Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy.

Cookies and tracking

We use cookies and similar technologies to make the site work, keep you signed in, remember your cart, perform analytics, and, if enabled, for advertising measurement. You can manage cookies in your browser settings and via any Cookie Preferences link on our site. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale or sharing for that browser where legally required.

Data retention

We keep personal information only as long as needed for the purposes above. For example, we generally retain order records for up to 7 years for tax and accounting. We will also retain information as needed to resolve disputes or enforce our agreements.

Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International transfers

Your information may be processed outside your country, including in the United States and Canada, where Shopify and some of our providers operate. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.

Your rights

Depending on where you live, you may have rights to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Delete your information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Portability of certain data

  • Lodge a complaint with your local data authority

To exercise these rights, email priseria.offical@gmail.com and include your name, contact email, and the request you are making. We may need to verify your identity.

US state privacy rights (including California)

Residents of certain US states, including California, may also have the right to:

  • Know the categories of personal information collected, used, and disclosed

  • Request access, correction, or deletion

  • Opt out of sale or sharing of personal information for cross-context behavioral advertising

  • Limit the use and disclosure of sensitive personal information (if collected)

We do not sell personal information. If we engage in sharing for advertising, you can opt out via your Cookie Preferences or by emailing us at emerallda.offical@gmail.com.

Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us and we will delete it.

Third-party links

Our site may link to third-party websites or services we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy periodically. We will post the new version with an updated effective date. Your continued use of the site after changes means you accept the updated policy.

Questions or requests?
Email priseria.offical@gmail.com